Return & Exchange Policy
Return & Exchange Policy – Meowverse
Eligibility for Return & Exchange
We accept returns or exchange only in the following cases.
- The product received is damaged
- The product received is defective
- The wrong item was delivered.
You must notify us within 48 hours of delivery with clear photos of the issue.
Email : support@meowverse.in
Exchanges(Size or Product Issue)
Since our products are made to order, we generally offer exchange for :
- Size issues (please refer to size chart carefully )
- Change of mind
- Minor colour variations due to screen differences.
Refund Process
If your return is approves:
- Refund will be processed to the original payment method
- Please allow 5-7 business days for processing after approval
In some cases, we may offer. a replacement instead of a refund, depending on the issue.
Non-Returnable Items
Since our products are made to order, we do not accept returns for :
- Size issues (please refer to size chart carefully )
- Change of mind
- Minor colour variations due to screen differences.
Return Shipping
If the return is due to defect or incorrect product, Meowverse will cover the return shipping.
If a return is approved for any other reason (exceptional cases), the customer may be responsible for return shipping charges.
Our Commitment
We are a growing independent brand, and every order matters deeply to us. If you experience any issue, please reach out- we are committed to resolving it fairly and promptly.
Email Us at:
support@meowverse.in
Include your order number and product images.